Wayne has strong expertise in the architecture, development, and operations of large-scale speech-driven data systems. Prior to joining Voci in 2016, he held senior positions at several Fortune 500 companies, including Comcast, IBM, Lucent, and AOL Time Warner. At Comcast, Wayne directed an enterprise-wide strategy for self-service solutions in support of customer service operations. He earned a B.S. degree in Joint Applied Mathematics and Computer Science from the University of Waterloo, Canada.