Integrate your platform with the Voci Speech-to-Text engine

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Voci powers possibilities. We extract insights from voice data to power the contact center technologies of the future.

How our partners use Voci
Speech-to-Text

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Real-Time Transcription

Live Agent Assist

Proactively provide agents with information and shortcuts based on stated customer needs and optimized outcomes.

Reduce manual supervision, improve agent proficency and accuracy.

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Post-Call Transcription

Near Real-Time Analytics

Analytics that are provided after the call has occurred, but no more than a short period (~15 minutes after) for a near real-time view of the latet insights from each call. 

Voci collaborates with trusted partners and providers whose quality products and services implement our AI-driven solutions. The integration of our innovative technology with their expertise meets the unique needs of customers and opens doors to more opportunities for both parties.

Contact us today if you'd like to become a trusted partner and provider.

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Benefits of Integrating Voci

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Accuracy

  • Best in class accuracy
  • Rich voice metadata
  • Specialized vertical models
  • AI, ML and DL Neural Network Technology
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Lowest Total Cost of Ownership

  • Process 600 hours of audio in one hour on a single 1U server
  • Horizontal Scaling
  • Same day deployments
  • Deploy in the Cloud
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Ease of Integration

  • Simple REST APIs
  • Flexible deployment in Cloud, Prem, or Hybrid
  • Industry standard components
  • Data in JSON or text-based output

Talk to an expert so that you can
get started. Get in touch.